Frequently Asked Questions
What materials are your earrings made from?
Our earrings are crafted from high-quality 925 sterling silver, plated in 24K gold, and finished with hand-strung beads. Each piece is made with love and precision.
Are your products handmade?
Yes, all NAOMI jewelry is thoughtfully handcrafted in small batches. Each pair of Jhumkas carries a touch of tradition with a bold, modern spirit.
Do you accept pre-orders?
Yes! Our launches are limited drops, and we offer pre-orders so you can reserve your favorite pieces in advance before they sell out.
What size options are available?
Our signature Jhumka earrings come in three sizes:
- Small (Micro) – £80
- Medium – £90
- Large – £100
All available in a variety of beautiful bead colors.
How can I contact customer support?
You can email us at naomi1chhatwal@hotmail.com or message us through our contact form. We aim to respond within 24–48 hours.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.
Do you offer returns or exchanges?
Due to the handmade nature of our jewelry and hygiene reasons, we do not accept returns or exchanges. However, if there’s an issue with your order, please contact us and we’ll make it right.
How do I stay informed about new products?
To stay up-to-date on our latest products, and offers, subscribe to our newsletter or follow us on social media.